Life Plus Carer Refresher Course 2026

Refresh key skills and knowledge for experienced Life Plus Carers to enhance your effectiveness and confidence in supporting clients.

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Course curriculum

1. The importance of Refresher Training
2. A Brief History
3. Life Plus Locations
4. Life Plus People and Roles
5. Life Plus Clients
6. Our System - Alayacare
1. Person Centered Approach to Care
2. Home Care Services
3. Serious Injury and Complex Care Services
4. Temporary Services
1. Meeting Clients
2. Informed Consent
3. Restraints and Enablers
4. Handling Clients Money
1. Purpose of Health and Safety
2. Roles and Responsibilities
3. What to do if an accident occurs
4. Chemicals and Hazards
5. Risk Assessments
6. Keeping Safe and Secure
7. Health and Safety - The Quiz
1. Keeping It Confidential
2. Privacy Quiz
1. Maximising Independence
2. Maximising Independence - The Quiz
1. Complaints - Definition, Rights, Processes.
2. Complaints Process - The Quiz
1. Consent
2. Basic Requirements
1. Introduction and Purpose
2. Code and Disability Rights
3. Rights and Principles
4. Clients have the right...
5. Right 5 of The Code
6. Right 6 - The Right to be Informed
7. Right 7 Right to make choices and give informed consent
8. Right 7 (4)
9. Understanding The Code
1. Principles of Infection Control - Standard Precautions
2. Infection Control - Guidelines.
3. Infection Control - Use of Personal Protective Equipment (PPE)
4. Infection Control - Hand Washing
5. Infection Control - Regulations
6. Infection Control Quiz
1. Chapter Content
2. What is Challenging Behaviour?
3. Understanding Challenging Behaviour
4. Causes of Challenging Behaviour
5. Possible Behaviour Changes following TBI
6. Cognitive Changes following a TBI
7. Strategies For Managing Challenging Behaviour
8. Analyzing Challenging Behaviour - The Checklist
9. Factors to consider when managing Challenging behaviour
10. Understanding anger
11. Potential Triggers
12. Maintaining Personal Safety
13. Challenging Behaviour Quiz
1. Life Plus Medication Policy
2. Medication Management
3. Levels of Medication Support
4. Types of Medication
5. Medication administration methods
6. Medication - The 5 'R's _ 3
7. Medication - Information on labels
8. Medication - Possible reactions
9. Reporting Adverse Reactions
10. Pre-packaged Medication
11. Medication Management - The Quiz
1. Nutrition Management
2. Nutrtion Quiz
1. What is abuse and neglect?
2. Abuse and Neglect Quiz
1. Enduring Power of Attorney (EPA) for personal care and welfare protecting clients with diminished competence:
2. Types of EPA
1. Advance Directives - A definition
2. Facts about Advance Directives
3. EPA's and Advance Directives Quiz
1. Module Purpose
2. Learning Outcomes
3. Cultural Safety
4. Universal Principals (Apply to all cultures)
5. Communication and building trust
1. Examples not rules
2. Maori
3. Samoan / Pacific Islanders
4. Indian / Hindu
5. Muslim
6. Other Cultures
7. Hygiene, Food and other places
8. Supporting Religious Practice
9. When unsure, ask
10. Dealing with mistakes and misunderstandings
11. Cultural Etiquette - The Quiz
1. Tikanga
2. Tapu (Sacred)
3. Values
4. World View
1. Some facts
2. Whanau rooms and general areas
3. Blessings and Prayers
4. Taonga
5. Communication / information
6. Whanau
7. Food, linen, and bodily substances
8. Body parts and Tissue
9. Organ Donation
10. Dying or Death
11. Healthcare in the Community
12. Home Visit
13. Glossary
1. British Interest
2. Maori Chiefs petition British Government
3. Part One Quiz
1. The Text
2. More about The Treaty
3. Treaty Quiz
1. Post Treaty
2. 20th Century
3. Post Treaty Quiz
1. Impact of Colonisation
2. Some Facts
1. An Introduction
2. The Model
3. Fonofale Model Quiz
1. Understanding Elder Abuse
2. Physical Abuse and Neglect
3. Emotional Abuse
4. Financial Abuse and Exploitation
5. Reporting and Support Services
6. Prevention and Advocacy
7. Elder Abuse - The Quiz
1. Definitions and Causes
2. Continence Quiz
1. Quiz

About this course

Free
134 lessons
0 hours of video content

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Life Plus Carer Refresher Course 2026

Course curriculum

Introduction to Refresher Training

Principles of Person Centered Care.

Supporting Your Clients

Health and Safety

Privacy and Confidentiality

Maximising Independence

The Complaints Process

Informed Consent

The Code

Infection Control

Challenging Behaviour - Causes and Strategies to De Escalate

Medication Theory - Must be completed successfully before attending the Practical Session

Nutrition and Hydration

Abuse and Neglect

Enduring Power of Attorney

Advance Directives

Cultural Etiquette

Working with different cultures

Tikanga Values

Tikanga in Healthcare

The Treaty

The Treaty of Waitangi (1840) and Comparing the Texts

Post Treaty

Colonisation

The Fonofale Model - Pacific Model of Health

Elder Abuse

Continence Management

Refresher Quiz 2026

About this course

Discover your potential, starting today