Course curriculum

    1. Index Policies and Procedures April 2025

    1. Life 1.1 Statement of Purpose 04.2025

    2. Life 1.2 Privacy Policy and Guidelines 04.2025

    3. Life 1.3 Care Needs Assessment 04.2025

    4. Life 1.4 Range of Activities and Limits to Responsibilities 04.2025

    5. Life 1.5 Meeting Needs 04.2025

    6. Life 1.6 Spiritual and Cultural Beliefs 04.2025

    7. Life 1.7 Confidentiality 04.2025

    8. Life 1.8 Responsive Services 04.2025

    9. Life 1.9 Cultural Competence & Cultural Safety 04.2025

    10. Life 1.9a Standards of Cultural Competence 04.2025

    11. Life 1.10 Provision of Non-Discriminatory Practice 04.2025

    12. Life 1.11 Privacy and Dignity 04.2025

    13. Life 1.12 Sexuality 04.2025

    14. Life 1.13 Maximising Independence 04.2025

    15. Life 1.14 Challenging Behaviours 04.2025

    16. Life 1.15 Client Participation 04.2025

    17. Life 1.16 Working with Pacific People 04.2025

    18. Life 1.17 Working with Maori People 04.2025

    19. Life 1.17a Work Instruction Maori Clients 04.2025

    20. Life 1.18 Accessibility Charter 04.2025

    1. Life 2.1 Entry and Exit 04.2025

    2. Life 2.1a Entry and Exit Procedure 04.2025

    3. Life 2.2 Transfer of Care 04.2025

    4. Life 2.3 Client Care Plans 04.2025

    5. Life 2.4 Client Risk Assessment 04.2025

    6. Life 2.5 Medication Administration 04.2025

    7. Life 2.6 Moving and Handling 04.2025

    8. Life 2.7 Abuse of Vulnerable Clients 04.2025

    9. Life 2.8 Child Protection 04.2025

    10. Life 2.9 Security of the Home 04.2025

    11. Life 2.10 Keyholding 04.2025

    12. Life 2.11 Handling Client Money Procedure 04.2025

    13. Life 2.12 Gifts and Legacies 04.2025

    14. Life 2.13 Client Records 04.2025

    15. Life 2.14 Informed Choice and Consent 04.2025

    16. Life 2.15 Childcare 04.2025

    17. Life 2.16 Open Disclosure 04.2025

    18. Life 2.18 Mobility Motor Vehicle Use 04.2025

    19. Life 2.19 Accidental Damage (Client Property) 04.2025

    20. Life 2.20 Entry and Exit Oranga Tamariki 04.2025

    21. Life 2.21 Client Planning for Oranga Tamariki 04.2025

    22. Life 2.22 EPOA & Advanced Directives Policy 04.2025

    1. Life 3.1 Business Premises, Management, Planning 04.2025

    2. Life 3.2 Managment of Organisational Finances 04.2025

    3. Life 3.3 Investigation of Financial Irregularities 04.2025

    4. Life 3.4 Record Keeping 04.2025

    5. Life 3.4a Record Keeping Procedure 04.2025

    6. Life 3.5 Data Protection 04.2025

    7. Life 3.6 Access to Records and Files 04.2025

    8. Life 3.7 Equal Opportunity 04.2025

    9. Life 3.8 Whistleblowing 04.2025

    10. Life 3.9 Complaints and Compliments 04.2025

    11. Life 3.10 Quality Assurance 04.2025

    12. Life 3.10a Quality Assurance Procedure 04.2025

    13. Life 3.11 Document Control 04.2025

    14. Life 3.12 Internal Audits 04.2025

    15. Life 3.13 Business Emergency Succession - Continuity Plan 04.2025

    16. Life 3.14 Mobile Phone Policy 04.2025

    17. Life 3.15 Conflict of Interest Policy 03.2024

    1. Life 4.1 Recruitment and Selection 04.2025

    2. Life 4.1a Recruitment and Selection Permanent Placements 04.2025

    3. Life 4.2 Qualification and Competence 04.2025

    4. Life 4.3 Induction 04.2025

    5. Life 4.4 Development and Training 04.2025

    6. Life 4.4a Development and Training Procedure 04.2025

    7. Life 4.4b Staff Appraisals 04.2025

    8. Life 4.5 Standards For Key Tasks 04.2025

    9. Life 4.6 Supervision 04.2025

    10. Life 4.7 Staff Grievances 04.2025

    11. Life 4.8 Performance Management and Disciplinary Procedure 04.2025

    12. Life 4.9 Staff Code of Conduct 04.2025

    13. Life 4.10 Fair Travel 04.2025

    14. Life 4.11 Security ID Badges 04.2025

    15. Life 4.12 Registration of Health Practitioners 04.2025

    16. Life 4.13 Staff Satisfaction Survey 04.2025

    17. Life 4.14 Staff Immunisation and Screening Policy 04.2025

    1. Life 5.1 Policy Health and Safety 04.2024

    2. Life 5.2 Personal Safety 04.2025

    3. Life 5.3 Dealing With Accidents and Emergencies 04.2025

    4. Life 5.4 Nutrition and Safe Food Handling 04.2025

    5. Life 5.5 Accident and Incident Management 04.2025

    6. Life 5.6 Fire Safety 04.2025

    7. Life 5.7 Infection Control 04.2025

    8. Life 5.7a Pandemic Planning 04.2025

    9. Life 5.8 Personal Protective Equipment 04.2025

    10. Life 5.9 Hazard Management 04.2025

    11. Life 5.10 Enablers, Restraint Minimisation and Safe Practice 04.2025

About this course

  • 95 lessons

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